Privacy Policy

This Privacy Policy ("Policy") describes how jilibt ("jilibt", "we", "us", or "our") collects, uses, stores, and protects the personal information of players and visitors who access the jilibt platform at jilibt.org ("Platform"). It applies to all jilibt services including the online casino, sports betting, slots, live baccarat, poker, bingo, and dragon fishing products available to Filipino players across the Philippines.

jilibt is committed to safeguarding the privacy and personal data of every player on the Platform in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC). This Policy should be read alongside the jilibt Terms & Conditions, which govern the overall relationship between you and jilibt.

By registering an account on jilibt, accessing the Platform, or using any jilibt service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the jilibt Platform.

For the purposes of the Philippine Data Privacy Act of 2012 and applicable international data protection frameworks, jilibt acts as the Personal Information Controller (PIC) in respect of the personal data you provide or that is collected automatically when you use the Platform.

As Personal Information Controller, jilibt determines the purposes for which your personal data is collected and the means by which it is processed. jilibt has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable data privacy laws. You may contact the jilibt DPO directly through the support channels listed in Section 14 of this Policy.

jilibt collects personal information through several channels: information you provide directly during registration and account use, information collected automatically through your use of the Platform, and information obtained from authorised third-party sources for identity verification and fraud prevention purposes.

3.1 Information You Provide Directly

• Registration data: Your legal full name, date of birth, email address, mobile number, and residential address.
• Identity verification (KYC) documents: Government-issued photo ID (Philippine national ID, passport, driver's licence, SSS/GSIS card), proof of address, and payment method documentation.
• Financial information: GCash account details, PayMaya account details, BPI/BDO/Metrobank account numbers used for deposit and withdrawal transactions. jilibt does not store full bank card numbers on its servers.
• Communications: Messages, queries, complaints, and feedback you submit via live chat, email, or any other communication channel with jilibt customer support.
• Responsible gaming disclosures: Any self-declared information you provide when setting deposit limits, loss limits, or requesting self-exclusion.

3.2 Information Collected Automatically

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage and behavioural data: Pages visited, games played, wagering history, session duration, click-stream data, and feature interactions on the Platform.
• Location data: General geographic location inferred from your IP address for geolocation compliance purposes. jilibt does not collect precise GPS location data.
• Cookie and tracking technology data: See Section 6 for full details on cookies and similar tracking technologies used by jilibt.

3.3 Information from Third Parties

jilibt may receive personal information about you from authorised third-party identity verification providers, fraud detection services, payment processors, and, where legally permitted, from public databases and credit reference agencies. Such information is used solely to verify your identity, comply with anti-money laundering obligations, and protect the security of the Platform.

jilibt processes your personal data only for specific, legitimate purposes directly connected to operating the Platform and serving Filipino players. We do not sell your personal data to third parties for their own marketing purposes. The primary purposes for which jilibt uses your personal data are as follows:

• Account creation and management: To create, maintain, and operate your jilibt player account, including processing deposits, withdrawals, and gaming activity.
• Identity verification and KYC compliance: To verify your identity, age (21+ requirement), and residential address in accordance with PAGCOR context requirements and Philippine AML/CTF regulations.
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank, and to maintain accurate transaction records.
• Customer support: To respond to your queries, resolve disputes, and provide assistance via live chat, email, or other support channels.
• Responsible gaming: To monitor gaming behaviour for signs of problem gambling, enforce deposit limits, session limits, and self-exclusion orders, and to provide responsible gaming support.
• Legal and regulatory compliance: To comply with applicable Philippine laws, including anti-money laundering regulations, data privacy obligations, and PAGCOR context requirements.
• Fraud prevention and platform security: To detect, investigate, and prevent fraud, cheating, money laundering, and other prohibited activities on the Platform.
• Marketing communications: Where you have provided consent, to send you information about jilibt promotions, new games, and offers relevant to your interests. You may withdraw this consent at any time by updating your communication preferences in your account settings or by contacting support.
• Platform improvement: To analyse usage patterns, identify technical issues, and improve the features, performance, and user experience of the jilibt Platform.

Under the Philippine Data Privacy Act of 2012, jilibt is required to have a lawful basis for each processing activity involving your personal data. The following table summarises the legal bases on which jilibt relies when processing your personal information:

Where jilibt relies on legitimate interest as its legal basis, we have assessed that our interest in processing is not overridden by your privacy rights and interests as a data subject. You have the right to object to processing carried out on the basis of legitimate interest — see Section 10 for details on how to exercise this right.

jilibt uses cookies and similar tracking technologies on the Platform to enable core functionality, improve your gaming experience, and gather analytics data. A cookie is a small text file stored on your device by your browser when you visit a website.

6.1 Types of Cookies Used by jilibt

• Strictly necessary cookies: These are essential for the Platform to function correctly, including session management, login authentication, and security features. These cookies cannot be disabled without affecting your ability to use the Platform.
• Functional cookies: These remember your preferences such as language settings, display preferences, and responsible gaming tool configurations to provide a more personalised experience.
• Analytics cookies: These help jilibt understand how players interact with the Platform — which pages are most visited, which game categories are most popular, and where technical issues occur — allowing us to improve the Platform over time.
• Security cookies: These assist jilibt in detecting fraudulent activity, bot traffic, and suspicious login attempts to protect your account and the integrity of the Platform.

6.2 Managing Cookies

You may manage your cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies may impair your ability to log in to and use the jilibt Platform. For detailed instructions on managing cookies in your specific browser, please consult your browser's help documentation.

jilibt does not sell, rent, or trade your personal data to third parties for commercial purposes. Your personal data may be shared with carefully selected third-party service providers and with regulatory authorities strictly where necessary for the following purposes:

7.1 Service Providers

jilibt engages third-party service providers to assist in operating the Platform, including identity verification providers (KYC), payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection and AML monitoring services, cloud infrastructure and hosting providers, and customer support technology platforms. All service providers are contractually bound to process your personal data only on jilibt's instructions and in compliance with applicable data privacy laws.

7.2 Legal and Regulatory Disclosure

jilibt may disclose your personal data to Philippine government authorities, law enforcement agencies, the National Privacy Commission, and other regulatory bodies where required by law or where jilibt reasonably believes disclosure is necessary to comply with a legal obligation, protect the rights and safety of jilibt or its players, or to investigate and report suspected money laundering, fraud, or other criminal activity.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or substantially all of jilibt's assets, your personal data may be transferred to the successor entity as part of that transaction. jilibt will notify you of any such transfer and the successor entity will be bound by this Privacy Policy with respect to your personal data.

7.4 Cross-Border Data Transfers

Some jilibt service providers and technology infrastructure may be located outside the Philippines. Where your personal data is transferred internationally, jilibt ensures that appropriate safeguards are in place — such as contractual data processing agreements and equivalent data protection standards — to protect your personal data in accordance with the requirements of Republic Act No. 10173.

jilibt retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable Philippine law and regulatory obligations. Specific retention periods applicable to jilibt are as follows:

Upon expiry of the applicable retention period, jilibt will securely delete or anonymise your personal data so that it can no longer be linked back to you as an individual. Where complete deletion is not immediately technically feasible (for example, in backup storage), jilibt will isolate the data from active use and delete it as soon as practicable.

jilibt employs industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our security infrastructure includes the following protections:

• 256-bit SSL/TLS encryption: All data transmitted between your device and jilibt servers is encrypted using 256-bit SSL/TLS, the same standard used by major Philippine banks including BPI, BDO, and Metrobank.
• Encrypted data storage: Sensitive personal data including identity documents and financial information is stored using strong encryption at rest.
• Two-factor authentication (2FA): All jilibt player accounts support 2FA, which is strongly recommended for all players to prevent unauthorised account access.
• Access controls: Access to personal data within jilibt's internal systems is strictly limited to authorised personnel on a need-to-know basis, with comprehensive access logging and audit trails maintained.
• Regular security audits: jilibt conducts periodic security assessments, penetration testing, and vulnerability scanning to identify and remediate potential security weaknesses in the Platform.
• Incident response: jilibt maintains a formal data breach response plan. In the event of a data breach affecting your personal data, jilibt will notify you and the National Privacy Commission as required by Republic Act No. 10173 within 72 hours of becoming aware of the breach.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jilibt. These rights may be exercised at any time by contacting jilibt support as described in Section 14:

• Right to be informed: The right to be informed about how your personal data is collected, used, and processed — which is the primary purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data jilibt holds about you, together with information about how it is being processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data jilibt holds about you. Some information may be updated directly from your jilibt account settings panel.
• Right to erasure: The right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jilibt's legal retention obligations under Philippine law.
• Right to object: The right to object to the processing of your personal data where jilibt relies on legitimate interest as its legal basis, including profiling for direct marketing purposes.
• Right to data portability: The right to receive a structured, machine-readable copy of the personal data you have provided to jilibt, where technically feasible.
• Right to withdraw consent: Where jilibt processes your data on the basis of your consent (such as for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to lodge a complaint: The right to lodge a complaint with the Philippine National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

jilibt will respond to all data subject rights requests within 30 calendar days of receipt. In complex cases, jilibt may extend this period by a further 30 days, in which case you will be notified of the extension and the reasons for it. jilibt will not charge a fee for exercising your rights unless a request is manifestly unfounded or excessive.

The jilibt Platform is strictly restricted to individuals who are 21 years of age or older, in accordance with PAGCOR context requirements applicable to casino-style gaming in the Philippines. jilibt does not knowingly collect personal data from any person under the age of 21.

If jilibt becomes aware that personal data has been collected from a person under the age of 21, the relevant account will be immediately suspended, all associated personal data will be deleted, and any deposits made will be returned at jilibt's discretion in accordance with the Terms & Conditions. jilibt may retain minimal records of the incident as required by applicable law.

If you are a parent or guardian and believe that a person under 21 in your care has registered a jilibt account, please contact us immediately at [email protected] so we can take appropriate action without delay.

The jilibt Platform does not contain links to external third-party websites for commercial or advertising purposes. All navigation links within the Platform direct users to pages within jilibt.org. This Privacy Policy applies exclusively to personal data collected and processed by jilibt in connection with the jilibt Platform and does not extend to any third-party services, payment provider platforms, or external websites that may be accessed independently by players.

When you make a deposit or withdrawal via GCash, PayMaya, BPI, BDO, or Metrobank, you will interact with those payment providers' own platforms and services, which are governed by their own separate privacy policies. jilibt is not responsible for the privacy practices of those payment providers and encourages you to review their privacy policies before providing them with personal information.

jilibt reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable Philippine law, regulatory requirements, jilibt's data processing practices, or the features and services available on the Platform. The "Last Updated" date at the top of this Policy indicates when it was most recently revised.

Material changes to this Privacy Policy — particularly those that affect how jilibt collects or uses your personal data, or that affect your rights as a data subject — will be communicated to you via email to the address associated with your jilibt account and by a prominent notice on the jilibt Platform, no less than fourteen (14) calendar days before the revised Policy takes effect.

Your continued use of the jilibt Platform following the effective date of a revised Privacy Policy constitutes your acknowledgment of and, where required, consent to the updated terms. If you object to any changes to this Policy, you may request account closure by contacting jilibt support.

If you have any questions, concerns, or requests regarding this Privacy Policy, the personal data jilibt holds about you, or your rights as a data subject under the Philippine Data Privacy Act of 2012, please contact the jilibt Data Protection team through any of the following channels:

• 24/7 Live Chat: Available directly on the jilibt Platform — request to speak with our Data Protection team when connecting. Average response time is 3 to 5 minutes.
• Email: [email protected] — for formal data subject rights requests, privacy inquiries, and data breach reports. Response time: 2 to 4 hours for general queries; up to 30 days for formal data subject rights requests.

If you are not satisfied with jilibt's response to a privacy-related concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC), the supervisory authority responsible for enforcing the Data Privacy Act of 2012. Information about filing a complaint with the NPC is available on the NPC's official website.